Privacy Policy

Last updated: September 16, 2026

This Privacy Policy explains how PawGether collects, uses, discloses and protects personal information when you visit our website, make a purchase, contact us or otherwise use our services.

PawGether is operated by Williams Elizabeth Anne. By using our website, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This policy applies to personal information collected through the PawGether online store, customer support communications, order processing, marketing activities and other interactions connected with our services.

This policy does not apply to third-party websites, applications or services that have their own privacy policies.

2. Personal Information We Collect

The information we collect depends on how you interact with our store and the services you use.

Information You Provide Directly

We may collect information such as:

• Your name
• Billing and shipping addresses
• Email address
• Telephone number
• Order and purchase information
• Account login information when customer accounts are enabled
• Products viewed, saved or added to your cart
• Customer service messages and return requests
• Photos or documents submitted in connection with an order issue
• Marketing and communication preferences
• Reviews, feedback or other content you choose to submit

Payment Information

Payments are processed by Shopify and the payment providers available during checkout. Payment providers may collect card numbers, bank information, billing details and fraud-prevention information.

PawGether generally does not receive or store your complete payment card number. We may receive limited information such as payment status, card type and the final digits of the payment method.

Information Collected Automatically

When you visit or use our website, we and our service providers may automatically collect:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Approximate location based on your IP address
• Pages and products viewed
• Search activity and website interactions
• Cart and checkout activity
• Referral URLs
• Cookie and similar technology identifiers
• Website performance, diagnostic and error information

Information From Other Sources

We may receive information from:

• Shopify and its affiliated services
• Payment processors
• Shipping and fulfillment providers
• Fraud-prevention and security providers
• Analytics and advertising providers
• Social media or advertising platforms
• Customer support applications

3. How We Use Personal Information

We may use personal information to:

• Process payments and complete orders
• Prepare, ship and track purchases
• Provide order confirmations and delivery updates
• Manage returns, replacements and refunds
• Respond to questions and customer support requests
• Create and manage customer accounts
• Maintain and improve our website and services
• Personalize website content and product recommendations
• Measure website and advertising performance
• Display relevant advertising where permitted
• Prevent fraud, abuse and unauthorized transactions
• Protect our customers, business and website
• Comply with tax, accounting, legal and regulatory obligations
• Establish, exercise or defend legal claims
• Send marketing communications when permitted

4. Shopify

Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to display products, process orders and operate our online store.

Shopify may collect and process personal information to provide its services, maintain security, prevent fraud and improve its platform.

You can learn more about Shopify’s privacy practices through the Shopify Privacy Policy .

5. Cookies and Similar Technologies

PawGether, Shopify and our service providers may use cookies, pixels, tags, local storage and similar technologies.

These technologies may be used to:

• Keep the website and shopping cart functioning
• Remember your settings and preferences
• Enable secure login and checkout
• Understand how visitors use our website
• Measure traffic and website performance
• Prevent fraud and improve security
• Measure and personalize advertising where permitted

Some cookies are necessary for the website to function and cannot be disabled through our cookie banner. Optional analytics or advertising cookies are used according to your consent and applicable law.

You can manage available cookie choices through the cookie banner or privacy preferences displayed on our website. You may also manage cookies through your browser settings.

Disabling certain cookies may affect website functions, saved preferences or checkout features.

6. Analytics and Advertising

Depending on the services enabled on our store, we may use Shopify analytics, Google Analytics, Google Ads, Google Merchant Center and other analytics or advertising technologies.

These providers may collect information about your device, browser, website activity, purchases and interactions with advertisements.

We use this information to understand store performance, measure advertising results, prevent fraud and present relevant advertising where permitted.

7. Sale, Sharing and Targeted Advertising

We do not sell personal information in exchange for money.

However, certain uses of advertising cookies, pixels or customer information may be considered a “sale,” “sharing,” or use for targeted advertising under some United States state privacy laws.

Where applicable, you may opt out of these activities through:

Your Privacy Choices

You may also use supported browser-based privacy preference signals, such as Global Privacy Control, where recognized and required by applicable law.

8. How We Disclose Personal Information

We may disclose personal information to service providers that assist us in operating the store, including:

• Shopify and ecommerce technology providers
• Payment processors and financial institutions
• Shipping, delivery and fulfillment providers
• Customer support providers
• Website hosting and information technology providers
• Analytics and advertising providers
• Fraud-prevention and security providers
• Professional advisers such as accountants or legal advisers

These providers may process information only as necessary to provide their services, subject to their agreements and applicable law.

We may also disclose information:

• To comply with applicable laws, court orders or lawful requests
• To investigate fraud, abuse or security incidents
• To protect the rights, safety and property of customers or others
• In connection with a business transfer, merger or sale
• When you direct us or provide consent

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

Retention periods may depend on:

• The duration of our relationship with you
• Order fulfillment and customer support requirements
• Tax, accounting and recordkeeping obligations
• Fraud-prevention and security needs
• Applicable limitation periods
• Legal or regulatory requirements

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable law.

10. Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information.

However, no website, transmission method or storage system can be guaranteed to be completely secure. Customers are responsible for keeping their account credentials confidential and for contacting us if they suspect unauthorized account activity.

11. Your United States Privacy Rights

Depending on your state of residence and subject to applicable exceptions, you may have the right to:

• Confirm whether we process your personal information
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Receive a portable copy of certain personal information
• Opt out of the sale or sharing of personal information
• Opt out of targeted advertising
• Opt out of certain automated profiling activities where applicable
• Limit certain uses of sensitive personal information where applicable
• Appeal a decision concerning your privacy request where applicable
• Exercise your rights without unlawful discrimination

These rights are not absolute. We may deny or limit a request when an exception applies, including when information must be retained to complete a transaction, prevent fraud, meet legal obligations or establish and defend legal claims.

12. How to Submit a Privacy Request

You may submit a privacy request through:

• Email: support@paw-gether.us
• Phone: +1 (315) 275-7234
• Our Contact Us page
• Our Your Privacy Choices page

Describe the right you want to exercise and provide sufficient information for us to identify the relevant records.

To protect your information, we may need to verify your identity before completing a request. We will use information supplied for verification only to process the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request proof that the agent is authorized to act for you and may ask you to verify your identity directly.

If we deny a request and your state provides an appeal right, you may appeal by replying to our decision or emailing us with the subject “Privacy Request Appeal.”

13. Marketing Communications

If you subscribe to marketing emails or messages, we may send product updates, promotions and other store communications.

You can unsubscribe from marketing emails by using the unsubscribe link included in the message. You may still receive non-marketing communications related to orders, payments, shipping, security, returns or customer support.

14. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, contact us so that we can review and, where appropriate, delete it.

15. Third-Party Links

Our website may include links to websites or services operated by third parties. We do not control and are not responsible for their privacy, security or content practices.

Review the privacy policy of a third-party website before providing it with personal information.

16. Processing in Other Locations

PawGether and its service providers may process or store personal information in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws where you live. Where required, appropriate measures are used for international data transfers.

17. Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services, technologies or legal obligations change.

The latest version will be published on this page with an updated “Last updated” date. Material changes may also be communicated through the website or another appropriate method.

18. Contact Us